Multi Channel Integration

Multi channel integration and the support of complex distribution strategies are key components of modern insurance. Salmon helps insurers realise their multi channel potential by delivering a rich portfolio of consultancy, solutions & services which are all centred on finding new, innovative ways of pursuing new business opportunities whilst protecting existing investments.

Whatever the requirement, Salmon provides customers (and their commercial partners) with easy access to coverage and services whatever the channel; together with flexibility and scalability to transact in any geography and in any language 24x7365.

We achieve this by applying technologies to ensure seamless, personalised experiences in any context; market platforms (e.g. iMarket), broker portals, contact centres, integration with intermediaries, direct eCommerce, mobile apps, via aggregators and affiliates; or all channels combined. With a demonstrable track record of award winning multi channel solutions, our integrated solutions embrace;

• Enterprise platform implementation
• Optimised and consistent customer experience
• Direct and indirect eCommerce
• Application and back office systems integration
• Online portals
• Advanced and distributed architectures
• Globalisation
• Business process management
• Business intelligence / analytics
• Master Data / Product Information Management, document or content management

To find out more about our multi channel integration services for insurance read our Novae case study or our Endsleigh case study.

We have dedicated teams and practices that are able to help you today. If you need more information Contact Us now, or make a Services Request.

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