Anglian Water

 

Salmon has played a major role helping Anglian Water streamline services and introduce new applications to support the company’s existing business and exploit new opportunities across regulated and non-regulated operations.

For the 3-year period 1992 – 1995, Salmon held a direct business relationship with Anglian Water supplying resources on a fixed price contractual basis focused upon the company’s billing system. After this time, Salmon was retained by CSC, who recognised the value of Salmon’s knowledge and experience of Anglian Water’s billing systems and previous work relating to RIMS (Regional Income Management System).

Ann Summers

www.annsummers.com
www.sextoysuncut.co.uk

"Salmon will help us take our web business to a new level and will further reinforce our position as one of the UK's most successful multi channel retailers. We chose Salmon due to their credible track record in delivering eCommerce solutions and their impressive approach to delivery. We are confident that these attributes will be key in the site achieving our main objectives, namely to increase conversion, enhance our merchandising and technical capabilities and deliver a better service to our customers."
Chief Executive, Ann Summers

Arcadia Group Limited

www.burton.co.uk
www.dorothyperkins.co.uk
www.evans.co.uk
www.missselfridge.co.uk
www.topman.co.uk
www.topshop.co.uk
www.wallis.co.uk

"Salmon’s strong software and services partnership with IBM, together with Salmon's reputation for delivering next generation eCommerce sites for a fixed price gave us tremendous confidence when embarking on this initiative."
IS Director of Arcadia

Argos

www.argos.co.uk
www.argos.ie
www.argosb2b.co.uk
www.argos.co.uk/static/StaticDisplay/includeName/iphone_app.htm

Argos' website, developed with and supported by Salmon has been ranked as the second most popular website in the UK, according to IMRG (Interactive Media in Retail Group) and their Hitwise Hot Shops List* which ranks the top 50 UK e-retailers by number of visits.

We have been working with Argos since 2002 and in this time we have developed and enhanced their eCommerce website. We have provided around the clock, service level based application support service and delivered many ongoing enhancements including the technical aspects of their iPhone app. In addition, we have also worked with other Home Retail Group brands including Homebase and Argos Financial Services.

Bank Of Ireland

 

"Salmon undertook a fixed price project to replace the branch and head office based savings systems for Bristol and West. In spite of very aggressive time scales, the development project was delivered on time and within budget."
Head of Lending Programmes, Bank of Ireland

Barratts : Barratts Priceless Ltd

www.barratts.co.uk
www.pricelessshoes.co.uk
www.discountshoestore.co.uk
www.petitfeet.co.uk
www.bigshoeboutique.co.uk
www.minibarratts.co.uk
www.loveyourshoes.co.uk
www.barrattsiphoneapp.co.uk

"SAFE™ was affordable, fast to implement and supported our multiple brands. Its “out of the box” functionality met all of our requirements, supporting our online needs as well as giving us complete control over our eCommerce environment.  We now have a scalable platform in place that meets our customers’ desires now and will cope with increasing levels of traffic and our changing business needs in the future."
E-Commerce Manager, Barratts Priceless Limited

Boots

www.boots.com
www.webmd.boots.com
www.treatstreet.boots.com

"We know our customers want a quick, simple checkout, delivery options that suit them and to feel part of a community online. This is the first stage in an exciting period of development for Boots' online presence and we are committed to delivering customers a multi channel shopping experience. There are many more exciting developments planned over the next few months including further developments in health advice and information, and online communities for our customers."
Director of Boots.com

Channel 4

 

"Over the last two years, the team from Salmon have provided us with an excellent service. They have played a valued part in bringing this large and complex project to fruition. Salmon's teamwork, business knowledge and commitment have all been consistently commendable and this has been really appreciated."
Head of Airtime Management, Channel 4 Television

City Beach Australia

www.citybeach.com.au

Salmon implemented a new online store for City Beach, Australia’s largest surf, skate and lifestyle fashion retailer, with over 55 stores across Australia. The new website was developed using SAFE™, providing City Beach with the scalable infrastructure needed to become a true multi channel, multi national business

Dixons

 

"As an essential tool for corporate communications both externally and internally, it is vital to us that this portal contains up-to-date and managed content. Salmon has ensured that we have met all our requirements and we were impressed with the company's ability to deliver against a fixed price and on time. We feel they fully mitigated the risk of the project and we would readily consider using Salmon again."
Communications Manager, Dixons Group

DUAL International

 

"We chose Salmon and SAFI™ to help radically streamline our end-to-end business processes in Europe.  We wanted to ensure low fixed costs associated to I.T. operations and yet increase our overall business agility.  By choosing SAFI™ we will meet these aims and also be able to launch new products more quickly, eliminating traditional paper based processes and removing the need to liaise with third party software providers to make changes to our platform.  Each of the European offices has differing needs and SAFI™ allows the flexibility to implement different models for each office.”
Director,DUAL International

Endsleigh

www.endsleigh.co.uk
www.endsleigh-business.co.uk
www.endsleigh-financial.co.uk

Salmon have implemented a new intelligent eCommerce website for Endsleigh Insurance Services Ltd, the number one student insurance provider. Endsleigh chose Salmon to ensure its customers benefit from a truly exceptional online experience that includes the ability to purchase insurance & financial products and services directly via the internet.  The solution scooped the coveted E-Business award at the 2010 Insurance Times Awards.

Halfords

www.halfords.com
www.halfords.ie
Halfords Mobile Site

"We are committed to providing a leading shopping experience and Salmon has been instrumental in this process.  We have worked with Salmon to evolve Halfords.com in accordance with our customers’ shopping habits and to ensure that our online offering is reflective of our customers’ expectations.  This investment has centred on improving search, convenience, service and cross channel optimisation."
Head of Service and Channel Development, Halfords

Harborough District Council

 

"Salmon have been creative and flexible in their approach and have tailored their services to meet Harborough's specific requirements.  They have consistently achieved agreed goals, and service levels in ensuring that we deliver a quality service to our customers."

Hart District Council

 

"Salmon has been working with Hart District Council since 2001 on a variety of projects including Application Support and Development. They have been creative and flexible in their approach and have tailored their services to meet Hart's specific requirements. They have consistently achieved agreed goals and service levels and have become a key partner for us in delivering a quality service to our customers."
Head of Finance, Hart District Council

Heuga

www.heuga.com

"Salmon was instrumental in allowing us to meet two aims. Firstly we wanted to implement a packaged solution in a specific timeframe. Secondly we wanted the solution to meet more specific needs, such as support for multi-languages and access via a standard web browser. Salmon not only showed itself to be very flexible in its approach to support these aims, but very adept at negating risk on our behalf"
Senior Vice President for business development, Interface

Homebase

www.homebase.co.uk

We have been working with Home Retail Group since 2002. In this time we have completely re-developed and enhanced the eCommerce website for Homebase.

We have provided around the clock, service level based application support service and delivered many ongoing enhancements. In addition, we have also worked with other Home Retail Group brands including Argos and Argos Financial Services.

Hotter Comfort Shoes

www.hottershoes.com
www.hotterusa.com

"We now have an eCommerce platform in place which will scale to meet our growth objectives and which we can manage ourselves day to day. With the new website in place we are already benefitting from improved search engine rankings, an enhanced customer experience and more sales."
Marketing Director

ICI Paints

www.duluxdecoratorcentre.co.uk
www.cuprinol.co.uk
www.polycell.co.uk
www.duluxtrade.co.za
www.icipaints.co.uk
www.duluxtrade.co.uk
www.dulux.co.uk
www.duluxdecorator.co.uk
www.peinturesjulien.fr
www.hammerite.com
www.dulux.com
www.dulux.co.uk/iphone/index.jsp

E-Business Manager for UK & Ireland Business, ICI Paints

Jungle.com

www.jungle.com

"We asked Salmon to design and implement the whole project. They have been fundamental in delivering our new shopping experience and their dedication, skills and quality of work cannot be questioned. We presented them an enormous task with a near impossible delivery date and they have without doubt delivered an excellent all round service."
CTO, Jungle.com

Kiddicare

www.kiddicare.com

"Our online business accounts for 80% of our revenues and our plans for growth are aggressive.  We replaced our existing platform with SAFE™ as we needed to obtain control of our eCommerce business.  Our online plans are sophisticated and we need to address our requirements with a higher degree of autonomy, flexibility and responsiveness to change."
Partner, Kiddicare

Lloydspharmacy

www.lloydspharmacy.com

Ros Hunt, Head of Online at Lloydspharmacy said, “We have been trading online for nearly three years, and although in this time we have established a solid online market presence and have experienced good growth, we believe there is a more opportunity to grow revenue, improve efficiency and make substantial market gain. Salmon were refreshing to work with; they were the only supplier we dealt with that really understood our business and spoke in commercial language. Salmon were able to convey to us clearly and succinctly what we should focus on and how best to realise our vision.  They made a number of recommendations that we are now implementing and we are already starting to see improvements relating to site performance and search. We look forward to a continued relationship moving forward.”

Manchester Airport

 

"Manchester Airport turned to Salmon to transform the way it tracked customer activity.  The new system will improve efficiency within Manchester Airport's sales cycle. This will enable better informed decision-making for the airport, which promotes flight routes to airlines, sells retail space and manages relationships with numerous external suppliers, airlines, handling agents, media contacts, and government representatives."
IS Business Relationship Manager, Manchester Airport

Manugistics

 

"Manugistics would recommend Salmon to any organisation looking to partner with an I.T. services company. By providing best of breed consultants, Salmon has been a key resource in helping us deliver our Pricing and Revenue Optimisation Solutions range to the travel industry. Their consultants are highly motivated and very experienced in both their technology skills and business sector knowledge."
VP, Pricing and Revenue Optimisation, Manugistics

Novae

 

"Our solution was up and running within 6 weeks. Outsourcing to Salmon was very cost effective and one of the reasons we were so successful in our first year of trading."
Head of IT, Novae

Pets At Home

www.petsathome.com

"We were very impressed with Salmon’s credentials, they have a solid history of developing multi channel websites for leading retailers and this experience along with their eCommerce solution, which leverages IBM WebSphere Commerce made them the right eCommerce provider for us.  Salmon have designed, delivered and integrated our new website, and are actively helping us shape our multi channel strategy. We are extremely happy with the results to date and we look forward to a continued partnership."
Systems Director, Pets at Home 

PRI

 

"We agreed that Salmon would be the right company to go with in addition to being more cost-effective than a previous company we had approached, but which was unable to deliver the required guarantees for service. From the outset Salmon was very honest and transparent about delivering on time and to budget, which was important for us."
Founder, PRI

Regatta Ltd

www.hawkshead.com
www.dare2B.com
www.beargryllsstore.com
www.craghoppers.co.uk
www.us.craghoppers.com
www.us.beargryllsstore.com
www.fr.dare2b.com
www.de.dare2b.com

"The UK websites have been a contributing factor to our success during 2008 and 2009, we are seeing significant cost savings as a result of the new platform, as well as an increase in sales, and we were keen to replicate this in the US. We have been very impressed with how quickly and easily Salmon were able to bring our additional brands online. We are confident we made the right decision selecting Salmon’s eCommerce solution SAFE™ and the IBM WebSphere Commerce platform. To date, it has met all our eCommerce needs and we are certain it will continue to do so as our requirements develop in line with our customers’ demands."
Group IT Director at Regatta

Scotts & Co

www.scottsofstow.co.uk
www.presentsdirect.com
www.expertverdict.com
www.prestigecellars.co.uk
www.stowgrange.co.uk
www.cucinadirect.co.uk
www.ancestralcollections.co.uk
www.vivadirect.co.uk
www.renwoods.com
www.theoriginalgift.co.uk

"We didn’t have an infinite budget, and needed nine eCommerce websites to be developed under tight deadlines, without compromising on the areas we see as key, namely scalability, rich functionality, business-user control, and above all, the ability to differentiate and deliver a great customer experience. 
Director of eBusiness & IT, Scotts & Co.

Selfridges & Co

www.selfridges.com

Upmarket department store Selfridges, founded in London in 1909 and now with branches in Manchester and Birmingham, launched its first full transactional website in 2010.  And, while Selfridges is a latecomer to the internet retailing revolution, its new online store - designed, developed, implemented and supported by Salmon - contains a range of leading-edge features. 
Particular attention has been paid to delivering an online experience that is as close as possible to the in-store experience by, in particular, providing each brand with its own ‘room’ on the site.

Sleepy's

www.sleepys.com
www.mattress.com

"Salmon did an excellent job in understanding our business, delivering a solution that matched our specific requirements and delivering a sophisticated new website in a very short time.  We have had a great response from customers who like the option of buying online when it suits them.  We are already beating forecasted sales and doing better than projected online, taking significant sales through the website in the first 2 weeks and we have no doubt that our eCommerce initiative will contribute to a significant portion of our revenue in 2009 and future revenue growth."
VP of Technology, Sleepy's

Swiss Re

 

"Today’s best-of-breed service providers must be capable of understanding clients’ individual business models and existing business processes. Salmon did this, and additionally possessed the necessary IT skills, techniques and methodologies to ensure that Swiss Re developed new systems and applications that delivered value back to the business."
CIO Life and Health, Swiss Re

Tesco

 

"By using Salmon Ltd, we were able to eliminate all risk associated with what was an extremely complex project. The guaranteed fixed price associated with the project enabled us to control our budget without fear of overspending and commit to a firm deliver date."
Datawarehouse Project Manager, Tesco

Unipart

 

"The Salmon team worked in a highly professional, courteous manner and proved to be responsive and flexible to issues raised throughout the project.  They quickly got to grips with understanding the extremely complex nature of our business and adapted to our working culture.  Their consultants displayed excellent business skills in addition to thorough technical understanding of the product and its application within the market."
Project Manager, Unipart