Telecommunications
Salmon helps telecommunications in many areas, but most notably in the development of solutions that have to deal with high transactional volumes, or high technical complexity: for instance eCommerce, Billing / eBilling and Customer Relationship Management.
Our expertise centres on helping telecommunications companies integrate back office systems and processes so that they are optimally placed to increase customer loyalty and retention, increase revenues and lower the operating costs normally associated to I.T.
Expertise
Solutions that Salmon deliver include:
- eCommerce (B2C and B2B)
- Intranet and Extranet
- Customer Relationship Management / Single view of the customer
- Customer analytics
- MIS and corporate dashboards
- Billing and eBilling
- Contact Centre
- Credit and Fraud management applications
In addition our technical teams are able to provide an end-to-end portfolio of technology services which include:
- Enterprise architecture
- Application and solution strategy
- Rapid Application / solution development
- Business process management and automation
- Systems integration
- Testing
- Application Management and Support
Experience
Salmon has worked with a number of customers in the Telecommunications sector including Energis (now part of Cable and Wireless), One2One (now part of T-Mobile), Sunrise Telecommunications and H3G (now '3').
We have dedicated teams and practices that are able to help you today. If you need more information contact us now, or make a Services Request.
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