Salmon

Chordiant helps leading global brands with high-volume customer service needs deliver the best possible customer experience. Unlike traditional business applications, Chordiant Customer Experience (Cx) front-office solutions blend multi-channel interaction management with predictive desktop decisioning, enabling companies to capture and effectively anticipate and respond to customer behavior in all channels, in real-time. For global leaders in insurance/healthcare, telecommunications and financial services, this deeper understanding cultivates a lasting, one-to-one relationship that aligns the most appropriate value proposition to each consumer. With Chordiant Cx solutions, customer loyalty, operational productivity and profitability reach new levels of return. For more information, visit Chordiant at http://www.chordiant.com.

10CMS Interactive Merchandising solutions transform eCommerce customer experience. Using the 10CMS tools, merchandisers can rapidly combine lifestyle image and video with interactive overlays and live product data to generate sophisticated transactional media that inspires customers to purchase, delivering a See it, ‘Me it’, Love it, Basket user experience. Deploying 10CMS media results in more valuable interactions with customers and drives key online metrics such as conversion, average order value and margin. For more information about 10CMS go to www.10cms.com.

Oracle technology can be found in nearly every industry around the world and in the offices of 98 of the Fortune 100 companies. Oracle is the first software company to develop and deploy 100 percent internet-enabled enterprise software across its entire product line: database, business applications, and application development and decision support tools. Oracle is the world's leading supplier of software for information management, and the world's second largest independent software company.

Business Objects helps the world's leading organisations track, understand, and manage their business in order to improve enterprise performance. With more than 24,000 customers in 80 countries worldwide, Business Objects is the clear market leader in the business intelligence industry.

Their software help companies to improve operational efficiency, align corporate strategy with day to day execution, strengthen profitable relationships with customers, partners, and suppliers as well as enhance and differentiate their products and services.

95 of the Fortune 100 companies count on Business Objects for business intelligence.

e-Spirit is the manufacturer of FirstSpirit™, the Enterprise Content Management System for organisations with high expectations of their solutions. The company was founded by former members of the Fraunhofer Institute for Software and System Technology (FhG ISST) in collaboration with IT service provider adesso in 1999. e-Spirit is a reputable, internationally-oriented product supplier with global brands in all sectors. International clients such as Pentland, Airbus, Trelleborg Sealing Solutions, Robert Bosch GmbH, Commerzbank, OTTO and the Schaeffler.

Avnet Computer Marketing is an industry-leading provider of enterprise systems, software, networking and storage from the world's premier manufacturers. Avnet Computer Marketing consists of three primary divisions.

Avnet Hall-Mark is a leading worldwide value-added distributor of computing products, software, storage and services exclusively to the reseller channel in North America. Its sister division, operating across Europe and in Australia is Avnet Partner Solutions.

Avnet Enterprise Solutions, serving the North American and Australian marketplace, is one of the industry’s leading solutions integrators, deploying hardware, software and an I.T. infrastructure architect service serving Fortune 1000 companies.

Headquartered in New York City, Relavis Corporation provides comprehensive Customer Relationship Management (CRM) solutions that innovatively utilise collaborative technologies to enhance and optimise an organisation’s sales, service, and marketing effectiveness. Their solutions leverage existing technology investments to enable efficient and effective interaction with customers, prospects, partners and internal associates. They offer both Domino and WebSphere Portal versions of their software, based on the IBM Application Framework for e-business.

Their solutions are intuitive, configurable, affordable, and available in multiple languages. Some of their 600+ customers include Ansell, DuPont, Expeditors, FMC, Freddie Mac, International Paper, Kuehne & Nagel, Maytag, Michelin, Milwaukee Electric Tool, Roto Rooter, Schering, Unimin, Wabash National and Western Union. Salmon have developed solutions using Relavis CRM for Manchester Airport, Canon and Interface. For more product information, visit the Relavis website at http://www.relavis.com/

Experian QAS provides contact data management (CDM) software and services that help organisations drive value from their data. Every organisation stores contact information on its customers/citizens, prospects, suppliers and employees. Over 10,000 organisations worldwide choose QAS products and services to manage the quality and accuracy of this data to improve business processing, financial performance, efficiency and the customer experience. QAS Ltd is a wholly owned subsidiary of Experian, the global information services company. Visit Experian QAS on the web at www.qas.co.uk..

Software makes e-business work, and that is the software that IBM makes. Integration is the single biggest challenge customers face in becoming e-businesses, and IBM's middleware, combined with Salmon's approach to the provision of I.T. services, is the answer to allow our combined clients to make the giant leap into the future. IBM's WebSphere software helps customers take applications essential to running their business and extend them to the Web. By integrating internal and external business processes, Salmon enables companies to accelerate e-business initiatives for customers, suppliers, partners and employees.

Salmon has been an IBM Business Partner since 1993 and now holds the status of Premier Software Business Partner. In recognition of our commitment to the IBM e-Business technologies, in 2001 IBM awarded Salmon the title of "Top Influencer".

Formed in 1990, IMRG is a membership organisation that works hard to advance the online retail industry for the benefit of all.

The IMRG is the only organisation dedicated exclusively to the needs, concerns and promotion of the e-retail industry. They have a mission to raise the standards of e-retailing and foster good practice as well as facilitates industry self-regulation. Its membership - a membership that has united into a community of hundreds of merchant and facilitator organisations serves more than 4,000 individuals in over 20 countriesm and has a brief to cover all types of interactive retail channels, including the internet, interactive TV, mobile devices, kiosks, public and private networks. They facilitate the needs of e-retailing as a whole by providing community, networking, practical help, information, tools, guidance, industry voice...

For more information on the IMRG visit http://www.imrg.org/

Scene7 is a provider of a leading on-demand rich media platform – which enables companies to grow revenues, enhance customer experience and cut production costs. With Scene7, businesses can improve the entire selling and marketing cycle – from attracting customers, to guiding them to the right products and services, to successfully converting them into loyal buyers. The company offers rich media solutions built on a robust, integrated technology platform – for unrivaled breadth, depth, scalability and ease of ongoing rich media use.

Omniture, Inc. is a leading provider of online business optimization software, enabling customers to manage and enhance online, offline and multi-channel business initiatives. Omniture's software, which it hosts and delivers to its customers as an on-demand subscription service and on-premise solution, enables customers to capture, store and analyze information generated by their Web sites and other sources and to gain critical business insights into the performance and efficiency of marketing and sales initiatives and other business processes. In addition, Omniture offers a range of professional services that complement its online services, including implementation, best practices, consulting, customer support and user training through Omniture Education. Omniture's nearly 5,200 customers include eBay, AOL, Wal-Mart, Gannett, Microsoft, Neiman Marcus, Oracle, General Motors, Sony and HP. www.omniture.com

A recognized leader in the global IT marketplace, Rackspace delivers a diverse suite of enterprise-class hosted IT services to businesses of all sizes. Customers choose Rackspace for its hosting specialization and expertise, backed by the company’s award-winning Fanatical Support. By integrating the industry’s best technologies and delivering them as services, Rackspace serves as an extension of its customers’ IT departments.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Salmon's Microsoft practice supports a number of key vertical markets, but in particular helps retailers by delivering Microsoft based solutions that help businesses appeal to more customers while cutting costs and enhancing operations.  Additionally in insurance, the practice helps businesses increase revenue by improving customer satisfaction and employee productivity while reducing overall operational costs. 

Salmon’s partnership with Microsoft was established in October 2007, and in just 12 months Gold Certified status has been achieved.  This level of partnership recognises both Salmon’s technical expertise and the impact the company has made in solution development leveraging core areas of the Microsoft product portfolio; notably Security, Service Orientated Architecture (SOA), Business Process Integration and Information Worker solutions. 

Endeca's innovative information access software helps people explore, analyze, and understand complex information, guiding them to unexpected insights and better decisions. The Endeca Information Access Platform, built around a new class of access-optimized database, powers applications that combine the ease of searching and browsing with the analytical power of business intelligence. More than 500 leading global organizations rely on Endeca to power business-critical applications that increase revenue, reduce costs, and streamline operations.

Coremetrics is the leading provider of digital marketing optimization solutions. Its solutions generate high return on online marketing investment and continue to pay daily dividends in improved marketing performance. Over 1,000 online business sites, transacting over $15 billion this year, are now using Coremetrics’ Software as a Service (SaaS) solution to optimize online marketing efforts. Coremetrics’ solutions encompass advanced online analytics and precision marketing applications, including search engine bid management, email marketing and cross sell applications to acquire customers more cost effectively, increase conversion rates, and increase lifetime customer value.

CyberSource provides electronic payment, risk and security management solutions to organisations that process orders for goods and services. They partner with, and connect to, a network of payment processors to offer merchants a single source solution that simplifies Payment Management.  CyberSource enables merchants to accept a range of online payment options, from worldwide credit and debit cards to regional and emerging payment types, as well as offering comprehensive risk management and payment security solutions to help a merchant maximise profits and to meet PCI DSS compliance easier.  Supporting over 261,000 businesses around the globe, CyberSource has achieved kudos in its marketplace.

More information can be found at www.cybersource.co.uk.

DataCash Group PLC (AIM: DATA), a market leading provider of payment processing solutions, provides merchants with a single interface that allows them to process secure payments, both on and offline, anywhere in the world. DataCash also provides a range of value added services with its fraud and Risk Management solutions supporting AVS/CV2, 3-D Secure (Verified by Visa and MasterCard Secure Code) together with traditional rules-based screening.

DataCash provides first-class service reliability at a fraction of the price of an in-house solution, servicing clients within the retail, travel, telecommunications and gaming sectors.

Bazaarvoice offers outsourced technology, services, analytics, and expertise to help companies enhance the online shopping experience with social commerce applications that drive sales. Bazaarvoice Ratings & Reviews™ and Ask & Answer™ deliver immediate success by minimizing implementation risk and maximizing the strategic impact of user-generated review content through complete customization, deep integration, community management, advanced analytics, search engine optimization, and syndication across the Web and to offline channels.

JTM Partners are an experienced and committed team of multi-channel practitioners with one defining criteria in common: they have all worked on significant and successful multi-channel projects for large organisations in retail and financial services. As a team, JTM have been developing online and multichannel offerings since 1995, and their expertise centres on Multi Channel Strategy, Maximising Sales and innovation.

PowerReviews (www.PowerReviews.com) provides customer reviews and social merchandising solutions to online retailers and brands. The company's solution for collecting, organizing, structuring, and moderating relevance-based reviews helps significantly boost merchant sales, driving the highest uplift in the industry. In addition to working with more than 350 online retailers, including Staples, Toys "R" Us, REI, Drugstore.com, Gardener's Supply, Diapers.com, and Jockey, PowerReviews offers an on-demand review solution for small and medium-sized businesses called PowerReviews Express (www.PowerReviewsExpress.com). The company is headquartered in San Francisco with an international office in London.