Multi Channel Integration
With a systems integration history spanning 23 years and an award winning portfolio made up of complex and highly transactional multi channel integration projects, Salmon has steadfastly built up a reputation as Europe's leading exponent of multi channel integration projects.
Our 'on-time, on-budget'
approach to the design, development, implementation and management of highly integrated multi channel projects; together with our deep understanding of
technology, distributed computing and heterogeneous systems, ensures merchants fully realise their multi channel potential.
Whether merchants are looking for insight and advice in multi channel integration solutions & strategy or are looking to implement industry standards and best practices, our multi channel consultancy teams will help you today.
Salmon has experience of integrating the myriad of systems in play in the multi channel arena including eCommerce, enterprise resource planning, store and ePOS, CRM, PIM, search, merchandising, payment, fraud, analytics, social, marketing, GEO, mobile/SMS, marketing, affiliate and rich media technologies; and we additionally advise on both operating and commercial models.
Moreover, as multi channel integration is so tightly linked to providing an excellent customer experience, our consulting teams provide channel optimisation services – which ensure that multiple channels complement each other every time.
Testament to this are Salmon's integration projects (spanning free delivery to store, reserve and collect, text and reserve and home delivery) with the UK's leading retailers such as
Argos,
Boots and
Halfords, who have received
high praise from retail experts and industry commentators.
We have dedicated consultancy teams that are able to help you today. If you need more information
Contact Us now.