Multi Channel Consulting
Having been at the forefront of the very first multi channel commerce projects, and having worked for the very largest brands in the UK, Salmon has unique skills and experience to help merchants define and implement winning strategies to improve online and multi channel operations.
Whether you are considering improving your content management and business data environments, or overhauling your logistics & fulfilment or inventory management operations to embrace multi channel, Salmon will help you make the right decisions today. We also have social commerce, mobile, marketplace, customer services and online & multi channel marketing consultants who have solid experiences gained from conceiving and delivering award winning initiatives.
If you are looking for multi channel consulting services that are focused on putting in place technical platforms that support sustainable and profitable growth for the future as well as multi channel operational effectiveness, Salmon will help. And our outcome based approach to consulting means you only pay for results.
Our portfolio of multi channel consulting services spans four areas:
Strategy and Planning
Business case, competitor analysis, business strategy, business plan, multi channel roadmap and operational strategy and KPIs.
Conversion rate optimisation, customer feedback, competitor analysis, analytics & reporting, review & recommendations, new business opportunities, new technology, usability testing, multi-variate testing.
Project management, launch strategy, requirements gathering, business analysis, business process mapping, business data readiness & enrichment, testing, operational readiness, organisational structure, setup reporting, change management.
Organisation structure, set up & monitoring, marketing, trading, content management, merchandising.
If you need help in any of these areas we have teams that are able to help you. To make a request or for more information Contact Us now.