Application Management and Support

As insurers increase the number of mission-critical applications and systems that they depend on, Application Management Support (AMS) has become a key business issue.

Salmon has adopted ITIL® (the IT Infrastructure Library ®) the most widely accepted approach to IT service management in the world. This approach to AMS provides us with a cohesive set of methodologies and best practice, drawn from both public and private sectors internationally. In turn we combine our own industry and domain experience.

Salmon’s experience of delivering award winning eCommerce solutions combined with their knowledge of the Insurance market gave us the confidence that they would be the right partner to support us.  Our solution was up and running within 6 weeks. Outsourcing to Salmon was very cost effective and one of the reasons we were so successful in our first year of trading.

–Stephen Fookes, IT Director, Novae


Salmon offers a complete range of AMS Services, all based on ITIL® for efficiency, effectiveness and repeatability. These AMS offerings are available irrespective of whether Salmon was involved in the development or implementation of the respective application, system or solution. We believe our AMS services cater for any client need :- from full service management to pre-paid utility style pricing.

Salmon Application Management Support Service Options

  • Salmon Platinum Service (Full Service Management)
  • Salmon Standard Support (Extended)
  • Salmon Standard Support (Standard)
  • Salmon Resource Support (FTE)
  • Salmon Resource Support (Pre-Paid)
  • Salmon Bespoke
  • Salmon Stand-Alone Services

If you need more information contact us now, or make a Services Request.

Bookmark this content with: