Go Surprise: Development and implementation of B2C eCommerce solution in the gift sector
Channel 4: Migration and redevelopment of Sales and Airtime Management System, allowing C4 to take advantage of client/server, internet and other technology developments.
Tesco: Salmon developed a windows based query analysis and reporting tool for Tesco's data warehouse. Salmon provided services associated to mentoring, system architecture and training.
Unipart: Salmon implemented a sales force automation solution for Unipart; developing and customizing a replenishment solution to optimise parts replenishment from external suppliers and between European warehouses. In addition Salmon also developed a bespoke forecasting system to integrate.
Abbey National: Salmon helped develop a customer advice system which was in use at all branches, call centre and back office. The 2 year project was delivered in 1999. Salmon developed an integrated approach to sales, application, quotation and completion for Mortgages, Life Assurance, Insurance, Pension and Investment products.
Anglian Water: Salmon successfully delivered a 2.5 year £8 million fixed price project to replace Anglian Water's customer billing system (NBS). This project took a mainframe billing system and re-engineered it to an n-tier, client-server platform. In addition, Salmon provided Application Management and Support services for a number of years.
Bull Information: Salmon delivered a GUI and client server based “Housing Needs Voids” system for Bull; providing services on design, specification, development and system testing.
Sector and Solution experience
Media: Air Time Advertising and Sales
Telcos: CRM, Contact centre, Credit and Fraud Management, MIS/Dashboards
Supply Chain/Distribution: Sales Force Automation, Inventory Management, Replenishment,
Retail Banking: CRM, Credit Scoring, Loan applications
Utilities: Enterprise Billing
Local Government: Enterprise Billing and Housing Systems