About

Founded 23 years ago, Salmon is a highly innovative eCommerce delivery agency, with an 'on-time, on-budget' approach to the design, development, implementation and management of complex commerce based projects. Salmon's services are increasingly embraced by the leading names in retail, manufacturing and wholesale markets. 

Customers like Argos, Morrisons, Pets at Home and Halfords continue to return to Salmon for its ability to build and integrate business-led systems that add measurable competitive value to their day-to-day operations and to their bottom line.

Salmon quickly understands business vision, creates realistic project plans and efficiently delivers solutions to plan; based around a management process that removes risk from successful project roll-outs. 

Which is why Salmon, through its offices in the United Kingdom, China and Australia, is able to ensure projects finish on schedule and deliver all the competitive, operational and financial advantages expected of them.

If you need more information Contact Us now.


Timeline - Explore key milestones in Salmon's history by clicking on a year 

2013 Corporate News (1)

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UK: Salmon joins WPP

2011 Corporate News (4), Customer News (4)

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UK: Salmon ranked 13th in The Drums's Digital 100 list for 2011

UK: Halfords and Salmon excel at Online Retail Awards

UK: Halfords and Salmon highly commended at BT Retail Week Technology Awards 

Customer News

UK: Lloydspharmacy: Salmon develop a comprehensive 18 month roadmap

UK: Halfords: Salmon develop iPhone and Android Apps for Halfords

UK: Argos win the Brandbank Multichannel Retailer of the Year Award 2011

UK: Kiddicare: Salmon deliver eCommerce optimisation services resulting in 86% increase in repeat purchases

2010: Corporate News(5), Customer News(8)

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UK: Endsleigh Insurance and Salmon scoop award for E Business at the Insurance Times Awards

UK:  Boots and Salmon acknowledged as the "Stars of Retail IT" - at BT Retail Week Technology Awards

UK:  Halfords and Salmon Highly Commended at Retail Week Technology Awards in the category "Multichannel Integration Project of the Year."

UK:  Salmon participate in Microsoft SharePoint Deployment Planning Services (SDPS) helping customers deploy SharePoint 2010 (or SharePoint 2007) and offer customers who have already deployed SharePoint 2007 a customised upgrade plan to SharePoint 2010.

UK:  Halfords and Salmon Shortlisted for Multichannel Integration Project of the Year - in Retail Week Technology Awards

New Customer

UK: Halfords Mobile site goes transactional

UK: Pets at Home extend Multi-channel capability with the addition of "Click and Collect"

UK:  Jacques Vert Group: Salmon selected to develop new multi channel eCommerce platform

UK:  Barratts: Salmon help Barratts launch their first iPhone App - as the retailer ramps up its mobile commerce strategy

UK / France / Spain / Germany / Italy:  Dual:  Salmon to develop DUAL International's new pan-European web-based underwriting platform

Australia:   City Beach Australia: Salmon implements rich, interactive eCommerce store for City Beach Australia's largest surf, skate and lifestyle fashion retailer

UK:   Endsleigh Insurance: Salmon implement new intelligent eCommerce website for Endsleigh Insurance, the number one student insurance provider.

UK: (New Project for existing Customer)  Halfords:  Salmon implement a Dot.com first for Halfords, this innovative new service means customers can order any item available on Halfords website then pick up from their local store - free of delivery charge.

2008: Corporate News(5), Customer News(7)

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EMEA:  Salmon recognised as Rackspace EMEA Partner of the Year

EMEA:  Neil Stewart appointed Commercial Director

UK:  Salmon achieves Gold Partner Certified status in Microsoft Partnership Programme

Australia:  Salmon Australia launched in Sydney, New South Wales.  Salmon AP will focus in the first instance on eCommerce, Insurance platforms and Enterprise Architecture based solutions.

New Customer

UK:  Stylo plc: In October 2008 we announced the implementation of a new eCommerce platform to support Stylo plc, the UK’s second largest independent shoe retailer. 

UK:  Novae: In early October 2008 we deployed a new solution to support Motor Fleet Business. RiskWrite is a web-based insurance platform that helps insurers sell or support insurance products quickly and efficiently.

UK / US:  Boots: In September 2008 we were delighted to announce our work with Boots.com, which included a new eCommerce platform and new look. Boots.com, the UK health and beauty website and online presence of Boots UK, had undergone a complete revamp. 

UK / US / France / Germany:  Regatta: In July we announced our work with Regatta's Hawkshead, Craghoppers and Dare2b brands. 

UK:  Kiddicare: In July 2008 we highlighted our work with Kiddicare, aiming to triple online sales with SAFE™.

UK: Scotts & Co:
In June 2008 we announced that we had implemented a new eCommerce platform to support the vision of Scotts & Co., for 50% of turnover to be delivered by the online channel by 2011 and to maximise opportunities offered by the new online market. 

UK:  Halfords: In March 2008, Salmon announced its latest eCommerce project with Halfords: to develop an innovative multi-channel capability in the form of online reservations - providing customers with the choice to buy when, where and how they like.

2007: Corporate News(1), Customer News(1)

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Management buy back from Novell

Salmon China (Beijing) founded

Microsoft Partnership and Practice achieve Gold Certified status

Salmon continue support for Advantage Africa

New Customer

W. R. Berkley: W. R. Berkley Corporation is an insurance holding company. Salmon developed an underwriting solution and provides an Application Management and Support service.

2006: Corporate News(1), Customer News(1)

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Salmon given IBM Award for Customer Success In Management and Culture of Innovation

New Customer

IBM/Arcadia: In January 2006 Salmon announced its partnership with IBM Global Services to redevelop the Burton, Dorothy Perkins, Evans, Miss Selfridge, Topshop, Topman and Wallis websites for Arcadia Group Limited.

2005: Customer News(2)

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New Customer

Halfords: In December 2005 Salmon announced that Halfords Group plc (Halfords) had doubled its online sales at www.halfords.com as a result of Salmon’s successful delivery of a new eCommerce solution in just 90 days. Visitors to the site increased by over 60%, and sales by over 100%.

Dulux: In April 2005 Salmon announced the implementation of an award winning website for Dulux and ICI. By applying their eCommerce knowledge and Systems Integration expertise, Salmon were able to help ICI Paints fully communicate Dulux's passion for colour by implementing an offering that sets the brand apart from its competition.

2004: Corporate News(1), Customer News(1)

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CTP acquisition: In July 2004 Salmon was acquired by Cambridge Technology Partners (CTP), part of Novell Inc (The company has subsequently undertaken a management buy-back from Novell Inc. - see 2007).

New Customer

Novae: In November 2004 Salmon announced that Novae Underwriting Ltd had chosen to develop and use its fully web-based underwriting solution (RiskWrite). Salmon began offering the best-of-breed underwriting solution directly to the London market in January 2004.

2003: Customer News(2)

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New Customer

Argos: In September of 2003 Salmon announced the successful delivery of a new e-Commerce website for multi-channel retailer of the year Argos. New functionality allowed customers to benefit from being able to find any product from the (then) entire 12,000-item catalogue in just three clicks.

ICI: As ICI Paints' European Regional Systems Integrator since early 2003, Salmon helped ICI develop the Internet as a consumer marketing and service channel. The partnership centred on Salmon helping ICI Paints ensure their branded websites reflect their leadership position, as well as providing customers with the optimum online service.

2002: Corporate News(2), Customer News(2), Misc(2)

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Management consultancy of the year: In October 2002 Salmon was voted Management Consultancy of the year at the Computing Industry Awards.

Named top influencer by IBM: In February 2002 Salmon won the 'Top Influencer' award from IBM. Salmon is a Premier IBM business partner, and holds relationships with IBM’s development laboratories at Hursley (UK) and Toronto (Canada).

New Customer

In-Sure Services: Working with Xchanging’s In-Sure Services throughout 2002 resulted in Salmon being chosen by PRI, an insurance start-up entering the UK and European insurance market, to develop a brand new underwriting solution.

Argos: In 2002 Salmon began working with retailer Argos, specifically working on the complete redevelopment of argos.co.uk. Salmon continues to work with Argos today.

New Theme

Web based underwriting: In 2002 began to build a dedicated practice focusing on web based underwriting and the eInsurance sector. 

24*7*365 Application Management and Support Practice: As organisations increased the number of mission-critical applications and systems that they depended on, Salmon quickly realised that Application Management Support (AMS) was becoming a key business issue. As a result, the company adopted ITIL® (the IT Infrastructure Library ®) a widely accepted approach to IT service management.

2001: Corporate News(1), Customer News(1)

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New Customer

Jungle.com: In early 2001 Salmon started working with Jungle.com, and within 90 days had produced one of the UK's landmark eCommerce websites. In an era littered by stories of dotcom failures, the results Salmon helped Jungle.com achieve speak for themselves.

New Theme

J2EE eCommerce Practice: Our work with Jungle.com throughout 2001 culminated in the formalisation of a J2EE eCommerce practice. Today this eCommerce practice remains, and we retain the second largest IBM WebSphere Commerce practice globally, with deep ties to Microsoft, IBM, and other eCommerce software vendors.

2000: Corporate News(1), Customer News(2), Misc(3)

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De-Merge: In June 2000 a de-merge took place forming two companies, Salmon and Smart421.

New Customer

Swiss Re: Swiss Re chose Salmon to help it realise the proposed benefits from its blueprint for ‘Business of the Future’. Salmon was tasked with developing a portfolio of solutions together with an adaptive Service Orientated Architecture; giving Swiss Re’s life and health clients a consistent experience, no matter what channel or line of business they interacted with.

Chordiant: Salmon were chosen as a strategic partner for Chordiant in 2000. With proven Java and J2EE skills, combined with specific BEA Weblogic and IBM WebSphere experience, Salmon were ideally positioned to deliver Chordiant based CRM solutions.

New Theme

CRM: In 2000 Salmon started a new CRM practice on the back of strong demand, and strong technical skills in key CRM oriented information technologies.

New Sector

Insurance and Reinsurance: In 2000 Salmon began working with major insurers and reinsurers, most notably Swiss Re. Many turned to Salmon as they began to battle with large scale and strategic I.T. initiatives.

New Technology

J2EE: In 2000 Salmon began its deep affiliation with Java, particularly J2EE for enterprise applications. In line with Java itself, Salmon was aiming toward developing solutions with the use of Object Oriented Programming whilst ensuring operating system freedom.  Salmon’s focus on Java has continued since 2000 such that today Salmon retains consultants with industry leading understanding of Java, XML, JDBC, API, RMI, CORBA, Swing, JVM, applets, Java Beans, Java Scripting etc.

1990-1999: Misc(14)

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Customers

Go Surprise: Development and implementation of B2C eCommerce solution in the gift sector

Channel 4: Migration and redevelopment of Sales and Airtime Management System, allowing C4 to take advantage of client/server, internet and other technology developments.

Tesco: Salmon developed a windows based query analysis and reporting tool for Tesco's data warehouse. Salmon provided services associated to mentoring, system architecture and training.

Unipart: Salmon implemented a sales force automation solution for Unipart; developing and customizing a replenishment solution to optimise parts replenishment from external suppliers and between European warehouses. In addition Salmon also developed a bespoke forecasting system to integrate.

Abbey National: Salmon helped develop a customer advice system which was in use at all branches, call centre and back office. The 2 year project was delivered in 1999. Salmon developed an integrated approach to sales, application, quotation and completion for Mortgages, Life Assurance, Insurance, Pension and Investment products.

Anglian Water: Salmon successfully delivered a 2.5 year £8 million fixed price project to replace Anglian Water's customer billing system (NBS). This project took a mainframe billing system and re-engineered it to an n-tier, client-server platform. In addition, Salmon provided Application Management and Support services for a number of years.

Bull Information: Salmon delivered a GUI and client server based “Housing Needs Voids” system for Bull; providing services on design, specification, development and system testing.

Sector and Solution experience

Media: Air Time Advertising and Sales

Retail: eCommerce

Telcos: CRM, Contact centre, Credit and Fraud Management, MIS/Dashboards

Supply Chain/Distribution: Sales Force Automation, Inventory Management, Replenishment,

Retail Banking: CRM, Credit Scoring, Loan applications

Utilities: Enterprise Billing

Local Government: Enterprise Billing and Housing Systems

1989: Misc(1)

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Salmon Founded: Company Salmon was founded in 1989 by Chris Harvey and Nick Holl. The company was formed to meet growing demand for an I.T. Supplier that was 100% committed to mitigating the risks inherent in identifying, developing, implementing and supporting complex applications, systems and solutions.

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